Shipping

 

Terms of Service

Summary

  • Minimum First Order: £200 
  • Minimum Reorder Value: £150 
  • Payment: Payment will not be taken until your order has been packed.

New Customers

  • Placing an Order: New customers can browse our website, view pricing, and place an order. 

  • Alternative Ordering: Orders can also be placed by calling 07769150506 or emailing us. Please note that our office is open from 9am to 5pm, Monday to Friday, excluding bank holidays.

  • Minimum Spend: The minimum spend for a first order is £200, and there is a minimum quantity of three items per product variant.

  • Payment Terms: New customers will be required to pay on a pro forma basis unless otherwise agreed. Requests for credit accounts will be considered on a case-by-case basis but are not guaranteed.

  • Ownership of Goods: All goods remain the property of Pink Cactus & Co until paid for in full. Pro forma orders will not be shipped until payment has been received.

Ordering and Payments

  • How to Order: Orders can be placed on our website, over the phone, or via email. Our office is open Monday to Friday, 9am to 5pm, excluding bank holidays.

  • Payment Process: Payment will only be processed once your order has been packed and is ready for dispatch. Payments can be made via credit card, debit card, or BACS. Payments can also be taken over the phone if needed.

  • Ownership of Goods: All goods remain the property of Pink Cactus & Co until paid for in full. Orders for pro forma customers will not be shipped until payment has been received.

Minimum Order

  • First Order Minimum: £200 
  • Reorder Minimum: £150 
  • Minimum Quantity: Three items per product variant.

Dispatch

  • We will endeavour to dispatch your order within two working days, unless otherwise requested and agreed upon with our office.